Share Graduation Details With Friends and Family Email Template
Take advantage of the MarchingOrder Friends and Family tool to offer another element of stellar service to your graduates. This feature, available on your ceremony registration form, allows graduates to instantly email important ceremony details—such as date and time, parking instructions, and streaming links—to their guests and supporters during registration.
Add Question to the Registration Form
The Friends and Family question is automatically included in your registration form. If you prefer not to include this section, it must be removed before uploading graduates.
You can edit or remove this feature through the Ceremonies module. Click the blue paper and pencil “edit” icon to navigate to Ceremony Details > Website > Registration Form. You can create a new section or add the question to an existing one by selecting Add Question and choosing the “Share Your Graduation Details with Friends and Family” option.
Create the Email Template
There is an accompanying email template that must be reviewed and customized prior to opening your registration form.
- Editing the Friends and Family Email Template:
1. Access the Communications module to locate and edit the email associated with the Friends and Family tool.
2. Navigate to 'Automated Ceremony Templates' and find the template named 'Friends and Family Email Template'.
3. Click the blue edit icon positioned along the left side of the template.
4. The email template contains essential ceremony details and includes links to third party vendors that allow Family and Friends to purchase gift cards and/or flowers for their graduate. This is a great place to link your own campus store or vendors that you work with. Customize this template as needed.
5. Save your changes by clicking the green Save button located at the bottom of the page.
Verification of Functionality
- Ensure that the Friends and Family email trigger is correctly set.
- In the Registration Form tab, edit the Friends and Family question and click on the Answer Options tab.
- Verify that the email template associated with this is 'Friends and Family Email Template' from the Options for Email Template dropdown menu.
Managing Guest Emails
- During registration, graduates can input multiple email addresses to share ceremony details with their guests.
- Guest email addresses are stored and can be accessed by exporting graduate data.
By following these steps, you can effectively utilize the Friends and Family tool to facilitate seamless communication of ceremony details between graduates and their guests.