Scanned Tickets Module Overview

Scanned Tickets Module Overview

Overview of the Scanning Tickets Section

In the Scanning Tickets section, you can:
  1. View Ceremonies and Ticket Information: See a list of all your ceremonies with event codes, ticket counts, and scanning statistics.
  2. Scan Tickets: Use the Scan Now button to start scanning tickets in real time.
  3. View Scan Details: Access detailed information about each scanned ticket.
  4. Clear Scans: Remove all scans for a specific ceremony.



Navigating the Scanned Tickets Section

Accessing the Scanned Tickets Section

  1. Log In to your account on [Your Website].
  2. Navigate to the Scanning Tickets module from the menu on the left.

Understanding the Scanned Tickets Dashboard

On the Scanned Tickets dashboard, you will find:
  1. Ceremonies List: A table showing all of your ceremonies.
  2. Ticketing Event Code: Unique identifier for each ceremony.
  3. Total Allotted Number of Tickets: The total tickets available for each ceremony.
  4. Tickets Scanned In: The number of tickets that have been scanned by all devices at your venue.
  5. Percentage of Tickets Scanned: Real-time percentage of tickets scanned out of the total allotted.

Scanning Tickets on the Computer

Starting the Ticket Scanning Process

  1. Select a Ceremony: Choose the ceremony for which you want to scan tickets.
  2. Click the Scan Now Button: This will open the scanning interface.


Scanning Tickets

  1. Open the Scanning Interface: After clicking Scan Now, you will be directed to the scanning interface.
  2. Scan the Ticket: Use your device's camera or a barcode scanner to scan the ticket’s QR code or barcode.
  3. Confirmation: The ticket will be processed, and you will see a confirmation message or notification.


Viewing Scan Details

Accessing Scan Details

  1. Click the View Scans button: This button is available after tickets have been scanned.
  2. Scroll to the bottom of the page to Review Scan Information: View detailed information about each scanned ticket.

Understanding Scan Details

In the View Scans page, you will see:
  1. Scan Time: The exact time the ticket was scanned.
  2. Ticket Code: The unique code for the scanned ticket.
  3. Scan Type: Indicates whether the ticket was physical scanned or manually scanned.
  4. Device ID: The ID of the device used for scanning.
  5. Ceremony: The name of the ceremony.
  6. Graduate Information: First Name, Last Name, and Email of the graduate.


Exporting Scan Details

  1. Click on Export Scans: To download a CSV file of the scanned ticket data.
  2. Save the File: Save the exported data to your computer for your records.

Clearing Scans

Clearing Scanned Tickets

  1. Select a Ceremony: Choose the ceremony from which you want to clear scans.
  2. Click the Clear Scans button: This will remove all scanned tickets for that ceremony.

Confirming Scan Clearance

A confirmation prompt will appear to ensure you want to clear all scans. Confirm the action to proceed.

Understanding Scan Clearance

Note: Clearing scans will delete all scan records for the selected ceremony. This action cannot be undone.