Q: How do I access the scanning interface?
A: Click the Scan Now button next to the ceremony you wish to scan tickets for.
Q: What do I do if my scanner isn’t working?
A: Check that the scanner is properly connected and that the ticket is in good condition.
Q: Can I see past scans?
A: Yes, by clicking the View Scans button after scanning, you can see the details of each ticket scanned.
Q: How do I export the scan details?
A: Click the Export button on the View Scans page to download a CSV file of the scan data.
Q: Can I clear scans for a past ceremony?
A: You can only clear scans for the ceremony currently selected.