Ticket Allotment Periods Tab
Set The Ticketing Allotments
On the Ticket Allotment Periods tab, ensure that the Start and End dates, Total Allotment, and Graduate Allotment are set to your preferences:
- Start Date: Can be set in the past to allow graduates to claim tickets when they access the registration form.
- End Date: Should be set after the ceremony is completed to allow graduates access to their tickets through the end of the ceremony and to prevent last-minute ticketing questions on the day of the event.
- Total Allotment: The total number of tickets available for the entire event, excluding Reserved/VIP tickets.
- Graduate Allotment: The total number of guest tickets allocated per graduate.
Important:
The Ticket Allotment Period must be set to ACTIVE before graduates can access. Click the red circle with a line icon to activate the period. The icon will change to a blue checkmark.
When you copy a ceremony within the admin site, only the Ticketing Properties and Layout will copy over. You must manually update the Ticket Allotment Period information for each new ceremony.
Using Multiple Ticketing Allotments
The use of multiple ticketing allotments allows ceremony coordinators to offer different ticketing quantities to their graduates based on factors such as Degree Level, Honors Status, Awards, or Registration Date. Ticketing allotments can be configured to define what values must be present in the graduate’s data to give them access to each allotment.
Overflow and Waitlist Tickets
Some clients also use a second ticketing allotment to manage overflow seating and waitlist tickets.
The allotment title can be used as a placeholder on the ticket itself to help direct guests to the appropriate areas on the day of the event.
Care should be taken to prepare a communication plan before additional tickets are released.
Please contact your Customer Success Manager to make sure your ticketing allotment settings are configured properly before opening additional ticketing allotments.